Return Policy

If you happen to overestimate your need for materials or determine the product is not for you, feel free to return it to us within 60 days 

You must request an RMA form prior to sending back any return. Refunds will NOT be issued for returns received without an RMA form. 

 

You can receive one by emailing info@mirrellatile.com Your request must include your order number, reason for return, and amount of sheets you are returning. You will receive your RMA form within 2 business days of submitting your request. Please note that RMA numbers are only good for 30 days after they are issued.

A 15% restocking fee is assessed on all returns, and the customer is responsible to pay for the return shipping. All returns must be in their original box and in the condition in which they were received. We will not be able to issue credits for any items that are returned to us broken. It is imperative that the return boxes are packaged well; these items are fragile. Samples are not returnable.